Tài Liệu Kỹ Năng Quản Lý Nhóm – Team Management Skills Materials

Middle management team is the back bone of an organization. Team management skills enable them to understand and operate smoothly the works and the team to effectively execute the goals of the organization. It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed.

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Tác Giả

Talent Mind Education

Middle management team is the back bone of an organization. Team management skills enable them to understand and operate smoothly the works and the team to effectively execute the goals of the organization. It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers.

COURSE MATERIALS INCLUDE:

  1. Training slides – 01 Ms powerpoint file – 60 slides
  2. Trainer guide document – 03 Ms word files- 52 pages
  3. Training activities guide document – 01 Ms word file – 24 activities
  4. Training worksheets for learners – 18 Ms word & excel files – 18 worksheets
  5. Training games – 11 Ms word files – 11 games

Documents available: English version – Vietnamese version

COURSE CONTENTS

  • Icebreaker
  • Ground rules
  • Workshop objectives

Part 1: Introduction To Management

  • What Is Management?
  • What Do Managers Do?
  • Characteristics Of A Manager

Part 2: Managing Teams

  • Using Team: Good And Bad
  • Team Types & Team Roles
  • Team Development
  • Team Leader’s Role
  • The Evolution Of Team Leadership Role
  • Strategic Leadership
  • Teamwork Characteristics
  • Enhancing Teamwork Effectiveness
  • Making Sure With Feedback
  • Recognition & Reward
  • Recognition & Reward – “Thank You” Tips

Part 3: Managing Information

  • The Importance Of Information
  • Characteristics Of Useful Information
  • Sources Of Information
  • Sharing Information

Part 4: Making Decisions

  • Rational Decision-Making
  • Rational Decision-Making Steps
  • Needs Versus Wants
  • Limits To Rational Decision-Making
  • Improving Decision-Making

Part 5: Operations Control

  • Basic Of Management Control
  • Control Process
  • Control Methods

Part 6: Motivation

  • Maslow’s Hierarchy Of Needs
  • Herzberg’s Theory Of Motivation
  • Object-Oriented Theory: The Carrot, The Whip, The Plant
  • Theory X And Theory Y
  • Equity Theory
  • Expectancy Theory
  • Whale Done! Motivation

Part 7: Ethics And Social Responsibility

  • Ethical Workplace Behavior
  • Framework For Ethical Decisions
  • Social Responsibility

Part 8: Innovation And Change

  • Organizational Innovation
  • Swot Analysis
  • Managing Innovation
  • Managing Innovation
  • Why Change Occurs?
  • Managing Change

Part 9: Review – Question And Answer

References